CRM & ERP Implementation Services Australia | Vision Deploy CRP
Customer & Resource Planning

Connect CRM and ERP into one complete business growth platform.

Vision Deploy helps businesses align customer relationships, sales, operations, finance and resources through practical CRM, ERP and integrated CRP solutions.

Vendor-agnostic advisory Salesforce & Odoo capability Strategy-led delivery
CRM Customers Sales Marketing Service ERP Finance Inventory Projects Operations CRP CONNECTED
Implementation Partners
The connected operating problem

Most businesses do not fail because they lack systems.
They struggle because their systems do not work together.

Sales teams manage leads in one place. Finance manages invoices somewhere else. Operations track delivery, inventory, projects or service work in separate tools. Leadership then relies on spreadsheets, manual updates and disconnected reporting to understand what is really happening.

Disconnected customer data

Customer information spread across spreadsheets, inboxes or disconnected systems with no single source of truth.

Sales without operational visibility

Sales teams lack visibility of delivery, inventory, finance or service status - making commitments without context.

Reactive operations

Operations teams react to customer commitments made elsewhere, rather than working from shared, planned demand.

Manual finance reconciliation

Finance teams manually reconcile quotes, invoices, payments and reports across systems that never talk to each other.

No real-time leadership view

Leadership lacks a real-time view of pipeline, revenue, margin and operational performance - slowing every decision.

Growth creates complexity, not control

The business is growing - but the systems behind it are creating complexity instead of control, and people are paying the price.

From CRM and ERP to CRP

Customer & Resource Planning.
One connected business platform.

CRM manages customers, leads, opportunities, sales pipelines, service activity and marketing. ERP manages operations, finance, inventory, projects, procurement and resources. CRP brings the two together - aligning customer demand with the resources, workflows and systems required to deliver.

Customer-facing

CRM

Manage customers, leads, opportunities, sales pipelines, service activity and marketing engagement.

  • Customer relationships
  • Sales opportunities
  • Quotes & proposals
  • Service requests
  • Marketing & engagement
Connected platform

CRP

Customer & Resource Planning aligns customer demand with the resources, workflows and systems required to deliver - in one operating model.

  • Connected customer + operations data
  • Sales-to-delivery workflows
  • Quote-to-cash automation
  • Real-time leadership visibility
  • Scalable, modular growth
Operations & finance

ERP

Manage operations, finance, inventory, projects, procurement, fulfilment and the resources behind delivery.

  • Finance & invoicing
  • Inventory & fulfilment
  • Projects & delivery
  • Procurement & resources
  • Operational reporting

What CRP helps you achieve.

Seven commercial outcomes from connecting CRM and ERP into one operating model.

Better customer visibility

A single source of truth for customer records, interactions, opportunities, service history and account performance.

Stronger sales execution

Improved lead management, pipeline visibility, quoting, follow-ups, approvals and forecasting.

Connected operations

Sales activity linked to delivery, projects, stock, fulfilment, service work and resource planning.

Faster decision-making

Leaders get real-time dashboards across revenue, operations, finance and customer performance.

Less manual administration

Automate repetitive tasks, approvals, notifications, handovers and reporting processes.

Improved scalability

Replace people-dependent workflows with system-supported processes that grow with the business.

Better customer experience

Your team has the information they need to respond faster, deliver consistently and build stronger relationships.

See it in motion

Three connected processes.
One business growth platform.

What CRM, ERP and CRP actually do - visualised in motion. Customer signals flow into sales execution, sales execution flows into operations, and operations flow back into a unified, real-time view.

CRM Process

Customer & sales workflow.

Capture demand. Qualify intent. Convert to revenue.

Lead 42 Qualified 28 Proposal 17 Won ✓ 9
Pipeline value $0K
Win rate 0%
CRP Live View

Connected operating model.

Customer + operational data, one real-time view.

CRM ERP CRP Pipeline $847K Orders 423 Revenue $2.4M On-time 96% SYSTEM PULSE
Live integrations 0
Data points / min 0
ERP Process

Order to invoice workflow.

Take the order. Fulfil. Bill. Reconcile.

Workflow Order Inventory Fulfil Invoice $ $ Processing time 42% faster than manual
Orders / day 0
Manual work cut 0%
Our approach

Platform-informed.
Not platform-led.

We do not start by forcing a technology solution. We start by understanding your business model, customer journey, operational workflows, reporting requirements and growth strategy.

Then we help you select, design, implement or optimise the right platform for your business - Salesforce, Odoo, or another best-fit option.

CRM implementation ERP implementation CRM + ERP integration Sales process design Service process design Finance & invoicing workflows Inventory & operations Project & delivery management Marketing automation Customer portals Reporting dashboards Data migration System integration Change management User adoption
Enterprise CRM

Salesforce for enterprise CRM and connected growth.

Salesforce is a powerful option for organisations that need enterprise-grade CRM capability, complex workflow automation, advanced reporting, strong integration options and scalable customer engagement.

Salesforce is ideal for businesses that need
  • Complex sales pipeline management
  • Enterprise account & contact management
  • Advanced service & case management
  • Custom approval workflows
  • Marketing & customer journey automation
  • Integration with ERP, finance, operations & data
  • Executive dashboards & forecasting
  • AI-enabled insights & automation
  • Strong governance, security & role-based access
  • Scalable architecture across teams or business units
How Vision Deploy helps

Salesforce delivery capability

  • Salesforce strategy & roadmap development
  • Sales Cloud implementation
  • Service Cloud implementation
  • CRM process mapping
  • Lead-to-cash workflow design
  • Customer service & case management design
  • Salesforce integration planning
  • Data model & field architecture
  • Dashboard & reporting design
  • User adoption & training
  • Post-implementation optimisation
Integrated CRM + ERP

Odoo for integrated CRM, ERP and business operations.

Odoo is a strong option for growing businesses that want CRM, sales, accounting, inventory, projects, eCommerce, point of sale and other business applications in one integrated platform.

Odoo is ideal for businesses that need
  • CRM and ERP in one platform
  • Sales, quoting and invoicing alignment
  • Inventory and fulfilment visibility
  • Project and task management
  • Accounting and finance workflows
  • Marketing & customer communication tools
  • Lower system complexity
  • Faster deployment for small to medium business
  • Flexible modular growth
  • A practical all-in-one operating platform
How Vision Deploy helps

Odoo delivery capability

  • Odoo CRM implementation
  • Odoo ERP implementation
  • Sales, invoicing & accounting workflows
  • Inventory & operations configuration
  • Project & service delivery workflows
  • Business process design
  • Data migration
  • Reporting & dashboards
  • Integration planning
  • User training & adoption
  • Odoo optimisation for growth
Salesforce or Odoo

Which platform fits your business?

The right platform depends on your scale, complexity, integration needs and growth plans. Here's a practical view to help you self-identify.

Salesforce may be the better fit if…

  • You operate in a complex sales or service environment
  • You need enterprise-grade CRM capability
  • You have multiple teams, locations, systems or business units
  • You require sophisticated reporting, automation and integration
  • You need strong flexibility and scalability for long-term growth

Odoo may be the better fit if…

  • You want CRM and ERP capability in one platform
  • You need sales, finance, inventory, projects or operations connected quickly
  • You are a small to medium business looking for strong value
  • You want a modular system that can grow over time
  • You want to reduce the number of disconnected tools in your business
Vision Deploy's role is to help you choose based on your business goals, current systems, process complexity, budget, growth plans, integration needs, reporting requirements, user capability, implementation risk and return on investment - not on which vendor pays the highest commission.
Our methodology

Discover. Design. Select.
Implement. Adopt. Optimise.

A six-stage delivery framework that takes CRP engagements from current-state assessment to sustained, optimised performance.

Stage 01 · Discover

Assess where you are today.

We assess current systems, customer journey, workflows, pain points, data quality and growth objectives. The aim is a clear, evidence-based view of the current operating model - and the gaps blocking your next stage of growth.

01
Stage 02 · Design

Map the future-state operating model.

We map the future-state operating model - including CRM, ERP, automation, reporting and integration requirements. This becomes the blueprint for platform selection and implementation.

02
Stage 03 · Select

Identify the best-fit platform.

We identify the best-fit platform or platform combination - including Salesforce, Odoo or other suitable options. Decisions are based on business goals, complexity, budget, integration and ROI - not vendor preference.

03
Stage 04 · Implement

Configure, integrate, migrate, test.

We configure, integrate, migrate and test the solution in line with the designed processes. Every implementation is delivered against documented business outcomes - not just system go-live.

04
Stage 05 · Adopt

Train, support, embed.

We train the team, support change management and embed new ways of working. Adoption is where most projects fail - so this stage is treated with the same rigour as configuration.

05
Stage 06 · Optimise

Refine and sustain.

We refine dashboards, automation, workflows and adoption to ensure the platform continues to deliver value. CRP is not a one-off project - it's an evolving operating model.

06
Stage 01 of 06
Book your session

Let's design your connected operating model.

Tell us a little about where you are. We'll come back within 24 business hours with a recommendation for the best way to connect your customer, sales, operations and finance data.

  • 30-minute strategy session No slides. No sales pitch. Just a focused conversation.
  • Vendor-agnostic recommendation We assess fit objectively - Salesforce, Odoo, or another option.
  • Clear next-step roadmap You leave with practical guidance, whether you engage us or not.
Prefer email? Reach us directly at hello@visiondeploy.com.au

    Request a CRP strategy session

    Free, confidential, and no obligation.

    1
    What kind of help do you need?

    2
    About you

    3
    Current systems (select all that apply)

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      Request a CRP strategy session

      Free, confidential, and no obligation.

      1
      What kind of help do you need?

      2
      About you

      3
      Current systems (select all that apply)

      4
      Tell us a bit more


      By submitting, you agree to our privacy policy. We respond within 24 business hours.